NIAS

NIAS is a regional organisation dedicated to supporting and developing young athletes in the Northern Inland region.

With a mission to provide high-quality coaching, training, and development programs, NIAS has been instrumental in nurturing talented athletes across various sports disciplines.

As the academy experienced significant growth over the years, the organisation recognised the need to modernise technology infrastructure to support their expanding operations effectively. NIAS approached Entourage to help address their existing challenges and lay the foundation for future growth.

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NIAS faced several technology-related challenges that hindered their operational efficiency and scalability.

These challenges included:

• Aged Computers: NIAS was using outdated computer systems that were slowing down productivity and limiting the capabilities of their staff.
• Onsite File Storage Hassle: Storing files locally on-premises had become increasingly clumsy for NIAS.
• Business Email Infrastructure: NIAS was utilising personal Gmail addresses for official communication, which did not provide a professional and branded email experience.

To overcome these obstacles, NIAS sought the expertise of Entourage to revamp their technology infrastructure and optimise their operational processes.

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Updating existing technology systems to ensure efficiency and reliability

Entourage stepped in to provide NIAS with a comprehensive technology transformation plan, addressing their immediate requirements and setting a scalable model for future expansion. The solutions implemented by Entourage included:

• New Computer Implementation: Entourage installed modern computers equipped with the latest hardware and software to enhance the productivity and efficiency of NIAS staff.
• Office 365 and Email Setup: Entourage migrated NIAS to Office 365, a cloud-based productivity suite that enables seamless collaboration, improved communication, and advanced email capabilities. This allowed NIAS to have professional and branded email addresses for their staff, enhancing their corporate image.
• SharePoint Implementation: Entourage set up NIAS with SharePoint, a cloud-based document management and collaboration platform. This facilitated secure file storage, streamlined document sharing, and improved remote access to critical information.
• Ongoing Support and Future Partnership: Recognising the importance of continued support and maintenance for their technology environment, NIAS decided to onboard Entourage as their Managed IT service provider. This partnership ensures that NIAS receives ongoing support and expertise in managing their IT infrastructure, network, computers, and Office 365.

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An ongoing partnership

Entourage's Managed IT services include proactive monitoring, Helpdesk support, network security, regular maintenance, and strategic technology consulting. This partnership with Entourage enables NIAS to scale their operations seamlessly, ensuring their technology infrastructure keeps pace with their growth and evolving requirements. With continued support from Entourage, NIAS can focus on delivering exceptional training programs and nurturing talented athletes, knowing that their technology needs are in capable hands.