CH Group

The CH Group’s Expansion Journey Requires a Scalable IT System that Grows with Them

The Central Hospitality Group (CH Group) is based in Tamworth and has a dynamic portfolio spanning multiple industries from hospitality, real estate and events, and most recently, Dungowan Brewery. The group has contributed significantly to the region’s growth, driving innovation and inspiring positivity. The CH Group is also a long-term client of Entourage and we have supported them through their technology growth.

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Inefficiencies in Existing Systems

Throughout their expansion journey, the CH Group faced the challenge of managing their business technology efficiently. With multiple locations and growing operations, their existing network and computer systems were becoming increasingly complex to manage. The inefficiencies in their systems led them to seek assistance from Entourage Technology to optimise their technology infrastructure and ensure seamless connectivity across sites.

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Implementing an SD-WAN Network to Increase Collaboration and Efficiency Across Sites

Entourage Technology stepped in to address the technology needs of the CH Group. They started by implementing and managing a Software-Defined Wide Area Network (SD-WAN) that spanned all the CH Group sites. This network solution provided a secure and reliable connection between the different locations, facilitating efficient communication, data transfer, and collaboration across the businesses.

Most recently, the group acquired Dungowan Brewery, a regional events and function centre. The installation of a CISCO Meraki managed router securely and seamlessly expands network connectivity from the new site to all others. This interconnected network allows the staff at Dungowan Brewery to engage collaboratively with members from other sites and the entire group.

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Increased Efficiency and Streamlined Processes

With Entourage's help, the CH Group was able to consolidate their IT infrastructure, resulting in improved efficiency, streamlined processes, and enhanced communication capabilities. The SD-WAN network, combined with the optimised systems, allowed the CH Group's employees to seamlessly access information and resources from any location, boosting their overall productivity and ability to collaborate.

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Ongoing Support

Furthermore, Entourage provides ongoing support and maintenance services to ensure that the CH Group's technology infrastructure remained reliable and secure. This partnership allowed the CH Group to focus on their core business activities while entrusting Entourage with their ongoing IT needs.

By implementing a robust SD-WAN network and providing ongoing support, Entourage enabled the CH Group to streamline their operations, enhance productivity, and successfully manage their expanding business ventures across multiple locations.